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Rapid access staff physiotherapy clinic.
We have started a quick access musculoskeletal physio clinic for staff. The aim was to support staff and to maintain workforce numbers during a period of potentially high sickness levels.
Staff contact physio department directly via telephone/email. An initial telephone/video assessment is arranged (88% within 1 week). Telephone or face to face follow up appointments are given if needed. Referrals can also be made for imaging or for orthopaedic review from initial assessment.
Initial survey results are positive with 87% of respondents being very likely or likely to recommend the clinic to a colleague.
We are planning to make this a permanent part of occupation health provision.
What is needed to sustain the change?
Determining funding source.
Reallocation of physio staff.
What is your region?
South East