Skip to Main Content
Submitted
In review
Thematic Analysis
Gathering votes
Filtration
Thanks for your vote
This voting milestone has now ended, and the idea has progressed to a private milestone
Return to idea list
Thanks for approving the idea
This milestone has now ended, and the idea has progressed to a private milestone
Return to idea list

Patient dissatisfaction at providers who don't use their electronic record

As patients experience more joined-up flows in some cases (eg from 111 to general practice to community pharmacy), they are becoming more vocal in expressing dissatisfaction with the fact that other NHS providers don't use their electronic record. We have seen some submit written complaints to hospitals and community services about the risks and waste patients observe when those organisations don't use their GP notes. It's encouraging seeing patients and carers being more assertive in advocating for better care and pointing out areas for improvement like this. 

What is needed to sustain the change?

What is your region?

No answer chosen

Public (0)
You will need to login to post a comment
No comments yet, be the first to post one!