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Development of Hybrid Clinics

by Antoni Chan | May 31, 2020 | in Rheumatology
Horizon 3

Deconstructing old clinic templates and  develop new hybrid model ( video, telephone, face to face, patient initiated follow up) 

 Improved patient access and convenience using video technology with a 9 fold increase of its use 
 
Patient owned data with outcome measures  (PROMS)

Reduced travel and congestion in hospital

Improved monitoring

Patients seen quickly when they need it most

More flexible working for a mobile workforce using virtual MDTs on Teams

More connected and less clinical isolation when working off site

Rapid response to queries

Better and more focused face to face appointments 

What is needed to sustain the change?

To sustain this post pandemic with admin and system (IT) support 

Patient and clinician education and training

Tariffs that support and promote use of digital clinics

Patient choice remains in place for the most suitable form of clinic interaction

What is your region?

South East

edited on Jul 13, 2020 by Kyle Beacham
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Carol McCrum Jun 3, 2020

Hi Dr Chan- thank you - really helpful post - any thoughts on a face to face consultation going forward?

Reply 0

Antoni Chan Jun 3, 2020

We will always need face to face appointments but we can make it more focused and value added with PROMs done before clinic. Streaming into the right clinic and having one stop shops

Reply 1

Helen Linklater Jun 3, 2020

Thanks. Also wondering about potential for joint specialty video conferencing, potentially between secondary and tertiary care, to help develop one stop shop model of care

Reply 1

Antoni Chan Jun 3, 2020

Absolutely virtual clinics can also be done as clinician-GP and clinician-clinician and cuts out the slow paper correspondence

Reply 2

Greta McLachlan Jun 9, 2020

Status labels added: Choice, Investment In Technology, Patient Activation, Patient Selection, Technology (Software/ Apps), Telephone Advice, Telephone Consulting, Video Consulting, Virtual Consulting, Horizon 2

Reply 0

Greta McLachlan Jun 10, 2020

Status labels added: Home Working / Remote Working, Monitoring Of Groups, Pathway Redesign, Horizon 3

Status label removed: Horizon 2

Reply 0

Greta McLachlan Jun 10, 2020

The idea has been progressed to the next milestone.

Reply 0

Kyle Beacham Jul 13, 2020

Status labels removed: Choice, Home Working / Remote Working, Investment In Technology, Monitoring Of Groups, Pathway Redesign, Patient Activation, Patient Selection, Technology (Software/ Apps), Telephone Advice, Telephone Consulting, Video Consulting, Virtual Consulting

Reply 0

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